Navigating the intricacies of tax can be an arduous task at the best of times, but when HMRC are difficult to deal with it makes the process all the more difficult. In this blog we take a look at the key issues and how accountants can help.
HMRC Service Levels
Over recent years, there has been an increasing concern regarding the level of services offered by HMRC. The impact of poor HMRC services can be significant, causing frustration, errors and delays.
A recent survey conducted by the Chartered Institute of Taxation (CIOT) has revealed just how dissatisfied both tax agents and taxpayers are when it comes to HMRC’s service levels.
Among the findings were:
94% of respondents were either ‘somewhat’ or ‘extremely’ dissatisfied with HMRC’s service levels.
96% were ‘not very’ or ‘not at all’ confident that these will significantly improve over the next 12 months.
95% said that poor service levels have a ‘moderate’ or ‘significant’ negative impact on the ability to do business.
As you can see, the current service levels at HMRC do not make ‘tax time’ easy and we have seen significant delays from HMRC when processing anything from forms to tax refunds.
How Your Accountant Can Help
Expertise and Guidance
A qualified accountant (i.e. a Chartered Accountant or Chartered Tax Adviser) is well-versed in tax legislation and HMRC guidance. They can provide guidance and advice on various financial matters, ensuring compliance and optimising your tax efficiency.
Timely Response
Registered Tax Agents (such as TN Accountancy) have direct lines of communication with the HMRC, allowing for quicker responses to queries and enquiries. This can help mitigate frustrating delays.
Error Reduction
Accountants can help reduce the risk of errors on tax returns, reducing the potential need to submit any amendments or disclosures at a later date.
Contact us
Please contact us to find out how the above applies in your circumstances and how you can reduce your tax liabilities and maximise your tax efficiency.
Please note that the above is for general information only and does not constitute financial or tax advice. You should not rely on this information to make or refrain from making any decisions. You should always obtain independent professional advice in respect of your own situation.
